"Step 5: Define CapabilitiesAfter identifying customer and stakeholder outcomes, competitive objectives and core objectives, the organization now turned its attention to identifying the capabilities required to achieve success.[Moi ici: O equivalente à perspectiva de recursos e infraestruturas que uso na base do mapa da estratégia]
- By aligning the capabilities with the core objectives the organization knew which capability contributed to which core objective
- By knowing which capabilities were weak and which ones were strong, the organization was able to make informed choices on program and project selection"
sábado, junho 17, 2017
COAR-map e mapas da estratégia (parte VI)
Parte I, parte II, parte III, parte IV e parte V.